CONTACT / FAQ
We take pride in the quality of our gear, and making sure that our customers are satisfied. Please contact us below for any issues that are not solvable in the FAQ. The form sends directly to our email inbox, and we will be in contact within 24 hrs.
FAQs
How long will shipping take?
When we have received your order, you will automatically receive an e-mail confirming your order. You will also get a shipping notification shortly after, within 48 hours. Expect a 2-8 day shipping time for customers in mainland USA. Please reach out if you have issues with your package. We only ship during weekdays, excluding US holidays.
How do i cancel my order?
We do offer free cancelations for most situations. Please contact us or view our policy here.
Can I return my item?
We offer 14-day returns for large items only. Smaller items like patches, stickers, and keychains are all final sale.
Reference our return policy for more information.
How do I know if my order is confirmed?
You will get a confirmation email within a few minutes of placing your order. For easy tracking, we recommend creating/using a Shop pay account. This allows you to login to this site, or their mobile app, and keep track of your orders.
Can I change my shipping address after my order is placed?
Please contact us ASAP. We can change the shipping address for free if the shipping label has not yet been purchased, and if the item has not yet been shipped.
Otherwise, we will charge a fee for a new shipping label. Check the "orders" page, or email confirmation to confirm which delivery address was used.
Are the patches hook-and-loop backed?
Yes! All of our patches are hook-and-loop backed, AKA Velcro backed, using high quality material, and are ready to be mounted on a variety of surfaces, including clothing, headliners, and tactical gear.
How big are the patches?
Most are around 3" x 3". Reference the item description for the exact size. As for height, they poke up about 2mm.
looking for custom orders?
We can help with custom patch or sticker orders! We use the same high quality suppliers as found on this site, as well as manufacturing selection from the USA or China. We can help with design artwork, common questions, shipping, and logistics, ultimately providing a seamless and simple experience that's sure to satisfy. Contact us to learn more.